Connect CallMangal to the systems your business already uses.
Telephony and SIP infrastructure, business systems, webhooks and APIs, and MCP connections to external tools — all while preserving caller details, transcripts, and conversation context.
Use CallMangal with the telephony you already have.
Cloud telephony, SIP infrastructure and business calling systems — connect CallMangal without rebuilding your calling stack. Keep your existing telephony investment, use different providers across regions or businesses, and run inbound and outbound workflows through the setup that fits your deployment.
Global providers · Supported integration
Built for global and India-focused telephony environments
Bring your own infrastructure
Provider availability is confirmed by the CallMangal team. These are supported integrations, not certified partnerships. Exact setup steps are documented per provider as each is verified against the live product — see Telephony for how connecting a provider generally works.
Keep the conversation moving where your team already works.
Continue follow-ups on messaging tools your customers already use, and schedule appointments straight into the calendars your team already runs on.
Messaging
Calendar & Scheduling
What happens after the call, delivered to your systems.
A webhook is how CallMangal tells your own systems what happened on a call, the moment it ends — without you needing to check back for it.
Call completed
The conversation ends, on an inbound or outbound call.
Outcome & extracted information
The call outcome and any fields the workflow was built to capture are recorded.
Webhook callback
That result is sent to a URL you control, as it happens.
CRM / workflow / backend action
Your CRM, automation tool, or internal system acts on it.
Payload structure is part of CallMangal's API and depends on your integration setup — ask the CallMangal team for the current schema when you configure a webhook. REST API access is also available for triggering actions and reading data.
Connect agents to external tools with MCP.
Use supported MCP connections to give CallMangal agents access to external business tools and actions, without placing every integration inside the conversation prompt. Voice conversations should be able to use business tools, not operate in isolation.
Voice Agent
The agent is mid-conversation with a caller.
MCP Connection
A request is passed through a supported MCP connection.
Business Tool / Service
The connected tool or service handles the request.
Result
The result comes back to the agent.
Continue Conversation
The agent carries on the call with that information in hand.
Conceptual examples — illustrative, not a list of live integrations
CRM lookup
Has this customer called before?
Appointment availability
Check a real slot before offering it.
Customer records
Personalise the conversation with real data.
Workflow actions
Trigger an action in an internal business tool.
CallMangal connects to supported MCP servers and tools — not an open claim of connecting to any MCP server. Specific configuration, supported authentication methods, and the exact tools available are confirmed as each is verified against the product.
Send outcomes where your team already tracks them.
Push qualified leads and call outcomes into CRM, or fan them out to whatever workflow tool your team already runs on.
CRM & Sales
Workflow Automation
Don’t see your tool?
Use webhooks or REST APIs to connect Mangal with systems that can send or receive structured data.
Setup around your workflow
Connect supported tools from the Mangal panel, or work with our team to configure custom integrations, data fields, and post-call actions.
Don’t see a tool your team relies on?
Tell us what you use and what should happen after each call. We’ll recommend the right native integration, webhook, or API workflow.